Refund Policy

This Refund Policy describes the terms and conditions under which refunds are provided by OMIYOU NETWORK ("we," "us," or "our"). By purchasing or using our products or services, you agree to be bound by this Refund Policy.

Refund Eligibility

Refunds may be provided in the following circumstances:

  1. Product Defects: If the product you purchased is defective or damaged upon receipt, you may be eligible for a refund. Please contact us within 1-10 days of receiving the product to request a refund.

  2. Service Dissatisfaction: If you are dissatisfied with our services for any reason, you may request a refund within [number of days] days of the purchase date. Refunds for services will be evaluated on a case-by-case basis.

Refund Process

To request a refund, please contact us at finance_@_omiyou.com with your order details and the reason for your refund request. We reserve the right to require proof of purchase and may ask for additional information to process your refund.

Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original method of payment used for the purchase. Please note that it may take 14 days for the refund to appear in your account, depending on your financial institution.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Downloadable digital products (e.g., software, ebooks) once they have been accessed or downloaded.
  • Services that have already been provided or completed.
  • Products that have been used or damaged by the customer.

Cancellation Policy

If you wish to cancel an order before it is shipped or a service before it is provided, please contact us as soon as possible. We will do our best to accommodate your request, but please note that cancellations made after the order has been processed may be subject to a cancellation fee.

Changes to Refund Policy

We reserve the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting the updated Refund Policy on our website. Your continued use of our products or services after any such changes constitutes your acceptance of the revised Refund Policy.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at support_@_omiyou.com.